Our Services

Explore Connectyx Global’s expert BPO, IT outsourcing, and remote work solutions worldwide.

A diverse team of professionals collaborating in a modern office environment.
A diverse team of professionals collaborating in a modern office environment.
A remote worker using multiple screens from a home office setup.
A remote worker using multiple screens from a home office setup.
Software Development

Custom software solutions crafted to optimize your business processes and increase efficiency.

Call Center Services

Reliable call center support providing exceptional customer service with global reach.

Our Projects

Explore our diverse business and IT outsourcing projects worldwide.

A modern office workspace with diverse professionals collaborating.
A modern office workspace with diverse professionals collaborating.
Call Center

Efficient customer support solutions across multiple global locations.

Remote employees working from home with laptops.
Remote employees working from home with laptops.
Software Dev

Custom software solutions tailored to client needs.

Team conducting quality assurance testing in a lab environment.
Team conducting quality assurance testing in a lab environment.
IT infrastructure with servers and network equipment in data center.
IT infrastructure with servers and network equipment in data center.
Quality Testing

Comprehensive QA services ensuring software reliability and performance.

Infrastructure

Robust IT infrastructure management and outsourcing services.

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The Benefits of After Hours and Overflow


Scalability and flexibility

Accommodate fluctuations in customer demand by strategically outsourcing your support when your customers and your staff need it most. Whether you need extra care during busy times or reliable coverage outside of business hours, our staffing solutions offer flexible, reliable support you and your customers can count on.

24/7 multilingual customer support

Connectyx strategically sources expert agents around the world to meet your business needs. This empowers you to cater to customers in different time zones and with multiple language capabilities, improving reach and customer satisfaction.

Comprehensive care captures more requests than ever before. Slashed queues and professional, responsive support makes customers happier, strengthening your reputation as a business that meets them where they’re at, when they need.

Reduced wait times
Expanded business reach
Special skills utilization
Improved customer satisfaction

With Connectyx, you don’t have to worry about how you’ll scale customer care as your business grows. After hours and overflow staff ensures you can resolve issues for more demographics in more expanded skill sets as your services and capabilities change.

Dedicated after hours and overflow support improves satisfaction all around as employees and customers feel you understand their needs and respect their time. Improve relationships while exceeding your KPI goals with support from Connectyx.

Connectyx empowers your team not only to focus on daily operations but also to do the job they were hired to do, the way only they can. Free up more time for your internal staff to use their specialized skills by sourcing relevant, expert support agents who can clear backlogs with consistent exceptional service.

Connectyx Global’s flexible work options and comprehensive benefits truly support my career growth and work-life balance.

Sarah M.

A diverse team of professionals collaborating in a modern office environment.
A diverse team of professionals collaborating in a modern office environment.

★★★★★